Legal
Privacy Policy
Last updated: July 2026
Yusei & Co.("we", "us", or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. By using houseofyusei.com or placing an order, you agree to the practices described here.
Information We Collect
We collect information you provide directly — such as your name, email address, shipping address, phone number, and payment details when you place an order, submit a commission inquiry, or contact us. We also collect limited technical data automatically, including your IP address, browser type, pages visited, and referring URL, to help us understand how visitors use the site.
How We Use Your Information
We use your information to process and fulfill orders, communicate about your purchase or commission, respond to inquiries, send order confirmations and shipping updates, and improve our website. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Payment Processing
All payment transactions are processed through Stripe Payments. We do not store your full credit card number on our servers. Payment data is handled in accordance with PCI-DSS standards by our payment processor. Please review Stripe's privacy policy for details on how they handle payment information.
Commission & Custom Order Inquiries
When you submit a commission inquiry, the information you provide — including your design preferences, budget range, and contact details — is used solely to facilitate your bespoke project. This information is kept confidential and is not shared with third parties outside of what is necessary to complete your piece.
Cookies & Analytics
We use cookies to remember your preferences and improve your browsing experience. We may use analytics tools to understand site traffic in aggregate. You can control cookie settings through your browser. Our cookie consent banner allows you to opt out of non-essential tracking at any time.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven years for accounting and legal purposes.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us at [email protected]. We will respond within 15 days.
Third-Party Links
Our website may contain links to third-party sites such as Instagram and TikTok. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Children's Privacy
Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or how we handle your data, please reach out to us at [email protected] or by phone at +1 414 397 1701.
Questions? [email protected]